Invoicing and Collections Specialist - Remote

Salary: $15,000 to $18,000

Dunlap Sales, Inc., is a leading provider of the sewn products industry, delivering equipment, parts, supplies, and services with precision and timeliness. As a US-owned business, we pride ourselves on our unwavering commitment to innovation, ethical standards, and excellence.

The business has grown many times, with offices and representation in the USA and offices and warehouse facilities in Latin America, Europe, and Asia.

If you are eager to work, learn, and develop we are looking for you. DSI is looking for bright candidates with a lot of potential and a willingness to learn and grow. Bring your enthusiasm and drive to the table, and we will do the rest.

We will provide training focusing on different aspects of the Accountant work and below are some of the RESPONSIBILITIES:

• Maintain accurate and up-to-date customer accounts over the phone
• Reconcile monthly customer statements and credits.
• Identify all credit risk accounts daily for collections.
• Contact customers to follow up on account status, past due balances, and document communications.
• Record promises to pay.
• Understand and utilize escalation channels.
• Identify and record bad debt and uncollectible dollars for management review.
• Ensure statements are sent to all termed customers and delivered in the preferred method/cadence.
• Provide invoices to customers.
• Maintain customer contact records.
• Identify and report non-compliant billing issues that may delay payment.

REQUIREMENTS:

• 1+ of experience in a call center environment is a plus.

• Good understanding of payment options, invoicing, and collection processes

• Experience with customer relations or customer service functionalities

• Proficiency in English

• Excellent MS Office skills

• Ability to cope with deadlines

• Responsible, organized, and proactive with attention to details

• Ability to work in a dynamic environment

• Proficiency in utilizing CRM software to effectively manage and maintain customer accounts

WHAT WE OFFER:

• Dynamic and rapidly growing global company

• Great and supportive working environment;

• Opportunity to join a family of great and friendly talents (like you)

• Law benefits

If you would like to join a young and innovative team, please send us your resume.

All applications will be treated with strict confidentiality.