Join the Leader in the Call Center Business!

Trusted by leading Fortune 500 and government agency clients, Alorica is an innovator in outsourced Contact Management Solutions for both the Business-to-Business (B2B) and Business-to-Consumer (B2C) sectors. Alorica offers a wide range of call center services designed to help create, cultivate, and maintain our customer's precious asset— their customer relationships.

Summary

Performs professional level-work analyzing financial analysis, for presentation, decision-making, forecasting, expense analysis, and/or audit preparation.

Key responsibilities

· Analyzes revenues, expenditures, activity costs, and/or other financial information outside of budgeting tasks.

· Prepares and manage the budget, forecast, monthly book close process for assigned departments.

· Manages the headcount costing roster for assigned departments.

· Completes and present variance analysis and trend analysis to business partners.

· Ad-hoc financial reporting and analysis.

· Other duties as assigned.

Experience, Knowledge, Skills & Abilities

· 3-5 years' experience managing headcount budget, forecasting, cost accounting, roster management, variance analysis supporting, CapEx and G&T Operational Reviews.

· Advanced Microsoft Excel skills required – Power BI experience preferred.

· Excellent interpersonal, written, and oral communication skills. Ability to handle multiple projects and be skilled in financial modeling. Strong analytical skills.

· Advanced English level (B2+), mandatory.