Global automotive manufacturer currently seeks for Customer Service Representative

Essential duties:

• Guarantee the reliability and records of customer requirements in the SAP system.
• Guarantee Performance and Delivery rating with each client according to the objectives of the company.
• Supervise EDI staff to meet shipping targets.
• Report performance indicators in customer service, guides team to effective solutions
• Report to the management of the area and advise about potential and real risks of affectation to the client.
• Manage the different supply chain systems of customers. (portals)
• Credit Notes administration
• Re-invoicing (price differences, wrong PO data, discrepancy by ASN)
• Preparation of the production and shipment program and ensure its compliance

Qualifications

• Automotive proven experience
• Engineering degree (or related field)
• English fluent
• SAP knowledge (strongly preferred)

Please submit your information through this website if you meet qualifications