As a Technical Sales Engineer, you'll work with the Customer Service Team as well as the Business

Development & Product Management Teams to create, qualify, and confirm sales opportunities.

Responsibilities will include:

- Provides excellent customer service through respectful and courteous address of questions

regarding services, products, and invoices.

- Basic computer ease, comfort, and fluency or the ability to quickly gain necessary skills.

- Can demonstrate exceptional verbal and non-verbal communication skills.

- Research new accounts to identify new opportunities.

- 2 years of inside sales or customer service experience is preferred.

- Communicating with customers with technical product knowledge to promote the sales of lab

products offered by MSE Supplies

- Providing customer support before, during, and after-sales

Requirements:

-Advanced English essential

- Minimum a college degree in a STEM major is required. Materials Science and Engineering or

Chemistry or Biochemistry majors preferred.

- R&D experience preferred

- Must be able to work on PST time zone, Monday - Friday

- Experience & Knowledge in lab supplies and lab equipment for chemistry and materials science research or biotech R&D preferred

- Strong communication skills

- Ability to work independently and as part of a team in a remote environment

- Strong ability to address multiple tasks simultaneously to manage projects effectively

- Organized and efficient. Details-oriented & ability to work under time constraints

- Strong interest in technology and willingness to learn about products and customer needs

- Self-motivated and trustworthy