Asahi Kasei has a job opportunity for a:

CUSTOMER SERVICE

Position Purpose:

Coordinate and ensure the administrative process of the customers orders, following the internal processing structure with the purpose of attending the needs and requirements of our clients sending them to the appropriate area. 

Main Activities:

Coordinate and ensure an effective administrative process of customer orders

Attention and follow up customers needs and requests

Increase customers level of satisfaction

Generate productivity and efficiency in company activities

Support in planning activities

Job requirements:

Education:

Bachelor's Degree of Business Administration or related fields

Experience and Skills:

3 years of experience in Customer Service

Knowledge of logistics and/or planning     

Customers orders management

Basic knowledge in the commercial area

Market Intelligence

Excel intermediate

SAP its preferred

Languages Requirement:

English: Advanced

Spanish: Fluent/Native

Company Competencies:

Communication, Caring, Technical Capability, Continuous Improvement, Teamwork, Results Oriented, Decision Making, Innovation.

Competencies

Internal and External Customer orientation, Planning and organization, Resilience, Resolving conflict, Monitoring information

Other Requirements:

Passport

Travel availability

Job Location:

Querétaro, Querétaro

We offer:

Professional Development

Competitive benefits and salary

Annual performance bonus

Business trips/Trainings

Working from home scheme (2 days per week)

Our company values are substantial; therefore, we look for people within:

-Sincerity/Creativity/Challenge

We believe a diverse workforce is crucial to our growth as a global supplier of advanced materials. Asahi Kasei is an equal-opportunity employer.

Asahi Kasei Plastics México is a Great Place To Work company, proudly certified in 2020.