Hace 1 mes
Warranty Data Analyst / Control Tower Pre-Analyst
$28,000 - $45,000 Mensual
Hace 1 mes
Warranty Data Analyst / Control Tower Pre-Analyst
$28,000 - $45,000 Mensual
RightThing, LLC
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Detalles
Beneficios
Descripción
STELLANTIS México, empresa trasnacional del sector automotriz y de las 25 mejores empresas para trabajar en México, te invita a formar parte de su equipo como:
Warranty Data Analyst / Control Tower Pre-Analyst
Job Description
Pre-Analyst in Stellantis North America - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues. Here's a breakdown of the key responsibilities and tasks associated with this position:
Overall, the Pre-Analyst plays a crucial role in ensuring that customer issues are promptly identified, thoroughly understood, and effectively addressed, ultimately contributing to improved product quality, customer satisfaction, and brand loyalty.
Requirements
Basic Qualifications:
The ideal candidate for the Pre-Analyst position in Stellantis North America - Control Tower should possess the following attributes:
Educational Background:
Bachelor's degree or higher in Engineering is preferred. However, other bachelor's degrees may be considered with relevant work experience. This indicates a strong foundation in technical knowledge and problem-solving skills.
Work Experience:
3+ years of experience in engineering, manufacturing, supplier operations, or quality. This suggests familiarity with the industry, processes, and standards, which are essential for effectively identifying and resolving issues.
Communication Skills:
Strong verbal and written communication skills are necessary for effectively conveying complex technical information, problem statements, and resolutions to stakeholders at all levels of the organization.
Data Analysis:
Ability to collect and synthesize data into meaningful information indicates proficiency in data analysis, which is crucial for identifying trends, patterns, and emerging issues from customer feedback and operational data.
Interpersonal Skills:
Excellent interpersonal skills are important for collaborating with cross-functional teams, communicating with customers, and building effective working relationships with stakeholders.
Organizational Skills:
Strong organizational skills are required for managing multiple tasks, prioritizing issues based on severity and impact, and ensuring timely resolution.
Analytical Skills:
Analytical skills are necessary for dissecting complex problems, identifying root causes, and developing comprehensive problem statements for issue resolution.
Detail Orientation:
Being detail-oriented ensures accuracy in data analysis, problem statement development, and issue resolution, minimizing the risk of oversight or misinterpretation.
Job Offer
-Direct hiring
-Above the law benefits
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
ID: 18381499