The role is in compliance with the BCG layering i.e. adhering to the eight layers of the organisation. However, the complexity and team size are the basis for defining the role levels rather than the span of control.

This is due to the complex and high risk nature of the business with direct Regulatory, Financial and Client impact.

Role Purpose

Responsible for managing post trade support activities such as intersystem break investigation, trade validations, resolve trade/settlement discrepancies and trade life cycle management

As part of the Markets Operations strategic model, HSBC have an operations hub in Kuala Lumpur, Manila and Bangalore within the Global Service Centre. These support multiple products and legal entities and are responsible for various functions within the trade life cycle.

The operations are organised in product teams which are in line with the overall Markets Operations structure: Equities, Fixed Income, FX/MM, Cross Product Services, Client Data Services and Collateral Management & Client Valuation Operations.

In addition, there are other support functions including Finance, People Development and Business Risk & Control Management

·        Provide trade support to Equity Derivatives & Prime Finance front office in New York. Responsibilities include but not limited to trade validations to front office systems, cash equity/stock loan breaks, intersystem break investigation, review documentation and settlement discrepancy queries from offshore teams.   

·        Interact with Front Office Trading and Sales, Operation teams, Product Control and external counterparties to resolve trade discrepancies and escalation issues.

·        Ability to apply judgment to operational situations in a fast paced environment to drive progress

·        Identify potential financial risk to the bank and ensure proper resolution is achieved within the bank's guidelines

·        Timely escalation when necessary for issues that may cause financial loss to the bank or that could affect client relationships 

Activities

• Adherence to KRI & KPI targets as set by Global Operations Management
• Deliver Risk & Control Framework
• Adherence to Regulatory requirements. E.g. DFA & EMIR
• Cost Review & Rationalisation
• Process Improvements and Cost Savings Realisation
• Support delivery of market-led initiatives
• Partner and Input into Operating Model Strategy
• Deliver - Offshoring Strategy
• Engagement in Group wide initiatives
• Create a change culture within the Operations
• Lead People agenda
• Develop and enhance Client Service Operating Model

Knowledge & Experience 

·   Strong understanding of Markets Operations. Experience in Equities products is preferred.

·   A degree in Business or Finance would be preferred.

·   Knowledge of Sophis preferred.

·   Ability to work in a virtual team environment with ability to support multiple functions and stakeholders

·   Hands on experience of executing on-shore and off-shore operating models

·   Strong awareness and appreciation to operations risk and control and exception management

·   Strong communication skills with the ability to manage local and international relationships across an organisation

·   Familiar working knowledge of associated technology

·  Advanced english