The Application Engineer performs complex non-operational & operational tasks in the area of platform management. S/he plays a crucial role in the design and
implementation of new functionalities within our eProcurement applications and is also responsible for continuous user support. Furthermore, this position is
pivotal in optimizing functionality, data integrity and overall application performance.
What we offer:
Major tasks and responsibilities of position:
Technical responsibility of the application design and concept implementation including continuous solution enhancement
Analyze business requirements and provide technical guidance
Lead the design and implementation of interfaces connecting eProcurement platform to other applications inside and outside KION
Create, adjust and supervise application reference data and master data to ensure high grad of system and process reliability
Enhance/ ensure quality and compliance of integrated data and processes
Support in change management activities
Continuously monitor system and feature performance and initiate measures if required
Address technical issues, provide timely resolution and lead the escalation process if required
Support operational improvement activities and supervise external providers
Collaborate with all parties involved in the respective processes on day-to-day and ad-hoc requests
Create and maintain comprehensive documentations, such as design documents, user manuals and project closure/ implementation documents
Time management and planning required to support in multiple business unit needs and projects simultaneously while adapting to changes in business requirements in a fast-paced environment
Coaching/ training of application team and user base
Tasks and Qualifications:
Qualifications:
Degree in Business Studies with majors in Procurement
First professional experiences in master data management with a good understanding of crossfunctional processes
Proficient in related IT systems including functionalities and tools
Excellent understanding of system workflows, dependencies and inter-dependencies
Strong service orientation and communication skills
Pro-active personality with balanced focus on quality and pragmatic solutions
Flexible, works well in a team environment
Proficient Business English