Responsible of ensuring customer satisfaction, anticipating, managing and resolving risks in the employment relationship and legal compliance that may affect the operation and the prestige of the organization; as well as promote the practice of virtues and values to achieve a good work environment and for staff to feel engaged with the organization.

Responsibilities:

• Serve as the primary point of contact for resolving workplace conflicts
• Ensure compliance with Labor Laws and Regulation
• Labor relationship with supervisors and operators
• Implement strategies to reduce absenteeism and turnover
• Service management Transportation, dining room, others
• Implement strategy with supervisors to improve labor relationships and health organizational environment
• Develop and implement policies and procedures related to labor relations

Qualifications:

• Bachelor's degree in Administration, Psychology or similar
• Fluent English for business conversations
• Experience: 3 - 5 in similar position with a focus on employee relations
• Strong knowledge of labor laws and regulations
• Excellent communication, interpersonal and conflict resolution skills