DESCRIPTION
Amazon Mexico is seeking a highly skilled and motivated person to develop robust transportation network capabilities in Mexico. The role requires working with internal and external stake-holders to design, plan, implement and execute inbound and outbound transportation network required to accelerate business growth.
This position will own overall execution for AMZL MX route creation process for a region, including new launched configuration for internal routing systems.
RESPONSIBILITIES
- Lead new launch integration related to new nodes configuration with AMZL internal Systems.
- Ensure data fidelity of the quality reports and quality assurance processes.
- Process data from various resources and share analysis with team.
- Drive execution and efficiency through data-driven decision-making and analytical problem-solving.
- Monitor and analyze quality of process, identify root causes of the deviation through cause and effect analysis, and develop corresponding action plans to reduce future incidents.
- Participate in quality initiative and projects for its execution
- Review and update SOPs as required
- Lead an Specialist Team consisting of T1/T3 associates: to ensure to meet the team performance goal and expectation, to resolve escalations.
-This role requires to work at night shift.
#AmazonMexico
We are open to hiring candidates to work out of one of the following locations:
Mexico City, MEX, MEX
BASIC QUALIFICATIONS
- Completed bachelor's degree
- 2+ years experience in working in an operations and/or service environment.
- 1+ year of experience interacting with router systems, executing and configuring Last Mile Routes for more than one node.
- Strong knowledge of route systems and experience integrating new nodes to current execution plans.
- Basic-Intermediate English (B1+).
PREFERRED QUALIFICATIONS
- Strong computer skills, including experience with transportation management systems and Microsoft Office.
- Strong logical thinker with analytical and problem solving skills.
- Ability to learn quickly in a fast-paced environment.
- Ability to thrive in an ambiguous environment, create project plans, and meet deadlines.
- Experience leading projects and helping your team achieve goals.
- Advanced English.
