We are currently looking for a skilled Identity and Access Management (IAM) Leader to collaborate with our team of full-time employees in our Mexico office. The ideal candidate will possess deep expertise in IAM systems, with a focus on deploying, managing, and optimizing IAM solutions. As an IAM Leader, you will play a crucial role in supporting our cybersecurity infrastructure, ensuring robust security measures, and improving our IAM processes in line with our organizational goals.

Skillset

- Mandatory: Demonstrated experience in managing user authentication and authorization within Okta, Azure AD, and / or Active Directory.

- Desired: Experience in Privileged Access Management (PAM) using CyberArk.

- Desired: Familiarity with Identity Governance and Administration (IGA) using SailPoint ID Now.

- Desired : knowledge of Azure IAM, including roles, policies, and privilege management.

- Mandatory: Proficient in managing both out-of-the-box and customized system functionalities within the IDM environments.

- Mandatory: Excellent problem-solving skills and ability to work collaboratively with FTEs and external vendors.

Qualifications:

- Bachelors degree in computer science, Information Technology, Cybersecurity, or related field.

- Relevant certifications in IAM technologies such as Okta, CyberArk, SailPoint, and Azure IAM preferred.

- At least 3 years of experience in IAM roles, with a strong preference for candidates with prior contractor or consultancy experience.

-Bilingual proficiency in English and Spanish is highly desirable

Key Responsibilities:

- Assist in coordinating Multi-Factor Authentication (MFA) password resets and changes.

- Support the management of application assignments, activations, and deactivations.

- Help resolve Single Sign-On (SSO) issues involving SAML/OpenID Connect applications and on-premises applications.

- Contribute to troubleshooting and resolving implementation/integration issues related to IAM Solutions.

- Aid in the account/safe onboarding and offboarding processes within PAM Solutions.

- Participate in the secure storage and maintenance of credentials.

- Support adherence to established IAM platform policies and procedures.

- Work alongside the Active Directory management team to ensure integrated identity governance.

- Help address connectivity errors and understand provisioning protocols such as SCIM.

- Support the management of IAM roles, policies, and privilege management.

- Assist in ensuring the proper assignment and management of user privileged identities.

- Maintain up-to-date knowledge of Azure IAM administration and implementation.

- Respond promptly to critical incidents and ad-hoc requests.

- Facilitate coordination with various stakeholders for ticket-related clarifications and issue resolution.

- Assist the Solidigm Lead and FTEs in periodic status reporting, escalations, approvals, and project management.

- Conduct periodic health checks and monitor audits/logs.

- Recommend and implement data correction activities and system optimizations.

- Maintain documentation for known issues, resolutions, service requests, and SOPs.

- Support interface management between IAM tools and integrated applications.

- Aid in the remediation of identified vulnerabilities and support system improvements