Technical Support – Production

On-site technical service resource to assist with infrastructure support for the implementation of a new office. Candidate will be responsible for on-site hands-on support of various infrastructure devices, structured cabling, as well as interacting with network carriers and third-party vendors.

Responsibilities:

• Provide on-site technical assistance and troubleshooting.
• Perform equipment installations.
• Test carrier circuits.
• Take inventory of equipment, take digital photos, and record serial numbers.
• Move equipment within space and cabinets.
• Install ladder racking, pre-wire patch panels and equipment.
• Assemble, install, and maintain cabling.
• Verify cable integrity on installed media.
• Provide visual verifications.
• Install, replace, or remove equipment (router, switch card, etc.).
• Assist with unboxing of equipment or shipment of equipment.
• Extend patch cables from the patch panel to the equipment.
• Physically presence at main site's located in CDMX: Lomas de Chapultepec and Polanco.

Required Job Skills:

• 3 - 5 years of experience in infrastructure support
• Able to work with project stakeholders, such as project personnel, vendors, and carriers.
• Bachelor's degree in computer science or related field.
• Good understanding of networking communication principles, standards, and security practices.
• Good understanding of data center/server-room environment and policies
• Ability to work independently under little supervision with demanding goals.
• Excellent written and verbal communication skills.
• Ability to adjust to changing project factors, conditions, and environment.
• Previous experience working within a large Financial Services environment or Banking sector.
• Manage multiple assignments but capable to prioritize and execute tasks in a high-pressure environment while staying focused on important deadlines.
• Ability to communicate in english (indispensable)

Note 1: Only those who meet all the requirements will be considered. 

Note 2: Interested parties should send CV in English with financial expectations.