Puesto, ciudad o estado.

Hace 4 sem

Customer Success Specialist

$25,000 - $28,000 Mensual

Adecco en

Hace 4 sem

Customer Success Specialist

$25,000 - $28,000 Mensual

Adecco

en

Sobre el empleo

Educación mínima requerida: Universitario sin titulo

Detalles

Contratación:Permanente
Espacio de trabajo:Híbrido

Descripción

¡At Adecco, we are hiring! Collaborate with us in an GPS Company.



We are looking for a Customes Success Specialist.



¿What we offer?


• Salary 25 to 28 before of taxes per month.

• Mayor health insurance. Minor Health Insurance. Life insurance.

• 10 vacation days.

• 5 % Saving Fund.

• Christmas bonus.

• Meal tickets for 5% of salary.

• Remote Work Scheme.

• Availability to work on different shifts.

• Laboral stability.



Profile and main responsabilities:


-Bachelor's Degree preferred in the following subject areas: Computer Science, Information Technology or related.

-3+ years' experience in B2B Customer Account Management / Customer Success-Sales experience, project management, preferably within a SaaS background.

-Develop customer success enduring relationships.

-Increase adoption and demonstration of ROI.

-Secure contract renewals and encover opportunities to increase revenue growth within client life-cycle.

-Perform FPP engagement rules (ABRs/QBRs, sponsor program).

-Manage and improve Customer Health using company´s methodology, develop and facilitate actions plans as required to improve levels of service or to support client´s strategic objectives.

-Resolve in time and form any adm. request from the customer (Escalations, inquiries,etc).

-Fluent written and spoken English.




If you are interested please contact with me on this site or by LinkedIn: Juan Del Valle.

ID: 18334459