Hace 4 sem
Customer Success Specialist
$25,000 - $28,000 Mensual
Hace 4 sem
Customer Success Specialist
$25,000 - $28,000 Mensual
Adecco
en
Sobre el empleo
Detalles
Descripción
¡At Adecco, we are hiring! Collaborate with us in an GPS Company.
We are looking for a Customes Success Specialist.
¿What we offer?
• Salary 25 to 28 before of taxes per month.
• Mayor health insurance. Minor Health Insurance. Life insurance.
• 10 vacation days.
• 5 % Saving Fund.
• Christmas bonus.
• Meal tickets for 5% of salary.
• Remote Work Scheme.
• Availability to work on different shifts.
• Laboral stability.
Profile and main responsabilities:
-Bachelor's Degree preferred in the following subject areas: Computer Science, Information Technology or related.
-3+ years' experience in B2B Customer Account Management / Customer Success-Sales experience, project management, preferably within a SaaS background.
-Develop customer success enduring relationships.
-Increase adoption and demonstration of ROI.
-Secure contract renewals and encover opportunities to increase revenue growth within client life-cycle.
-Perform FPP engagement rules (ABRs/QBRs, sponsor program).
-Manage and improve Customer Health using company´s methodology, develop and facilitate actions plans as required to improve levels of service or to support client´s strategic objectives.
-Resolve in time and form any adm. request from the customer (Escalations, inquiries,etc).
-Fluent written and spoken English.
If you are interested please contact with me on this site or by LinkedIn: Juan Del Valle.
ID: 18334459