Hace 1 mes
Service Leader - Ingeniero de Servicio
Salario no mostrado por compañía.
Sobre el empleo
Detalles
Beneficios
Descripción
German company, leading manufacturer of spiral doors, roll-up doors and folding doors for industry. We are looking for someone who wants to achieve new challenges as a SERVICE LEADER, in a company with more than 45 years of experience and success.
Main functions:
- Responsibility for efficient, customer-focused, and on-time planning and execution of new door installations, repairs, maintenance, and other service calls in the assigned sales territory of the region Puebla, C.D. Mexico, Queretaro, Tlaxcala, San Luis Potosi.
- Management responsibility for the assigned assembly personnel.
- Realization of the specified key figure, cost, turnover, and result targets as well as continuous control of these and, if necessary, initiation of corrective measures.
- Ensuring shortest response times and execution dates in terms of the fastest and best service on the market.
- Proactive communication with customers and suppliers as well as maintenance of business relations in the interest of customer satisfaction and highest service quality.
- Timely procurement of assembly tools and equipment.
- Organization of the vehicle fleet, including ensuring compliance with legal requirements and usage guidelines.
- Order acceptance and implementation taking into account commercial aspects.
- Responsibility for the immediate handling of complaints.
- Ensuring proactive claim management.
- Immediate support of customer service engineers in case of problems.
- Factual invoice verification.
- Responsibility for compliance with statutory occupational health and safety requirements as well as work equipment subject to mandatory testing.
Requirements
Benefits
Law benefits
Collaborate with international team
Training Abroad
ID: 18334422