As passionate about our people as we are about our mission.

What We're All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Q2 is seeking a Data Migration Analyst- Associatethat will join an existing data migration team that's responsible for converting the client's online banking data from their legacy system onto the Q2 platform. This is a technical implementation role that requires mid-sized application experience. The Data Migration Analyst will work closely with the Platform and Project Services Implementation teams to migrate client's data from their legacy online banking provider to Q2's required data format. The preferred candidate will be an exceptionally detail-oriented, energetic, self-starter who can work independently and in a team setting. We are seeking an analytically minded individual passionate about data and one with a keen eye for detail! This role is working in one of the most visible departments at Q2 and you will have the opportunity for a lot of career growth and development.

RESPONSIBILITIES:

• Construct and schedule automated processes and create custom processing scripts
• Regularly troubleshoot complex client application, integration and environment issues
• Troubleshoot and resolve customer data migration problems of a complex nature
• Thoroughly document and track production environment modifications
• Manage multiple projects while regularly receiving escalated cases from management and prioritize accordingly
• Escalate unresolved problems to the appropriate resources
• Establish relationships with other partner teams that impact technical support including Implementation Teams, Data Center Operations, QA, and Development
• Follow internal change control processes to implement any required production modifications
• Contribute to a knowledge/FAQ database for supported software
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

• Perform other duties and responsibilities as assigned

EXPERIENCE AND KNOWLEDGE:

• 2 - 3 years previous related experience
• Excellent communication, analytical, and problem-solving skills required
• Keen attention to detail while keeping an eye toward the big picture
• Database knowledge with MS SQL 2005 or 2008 experience required
• Experience with Python, advanced SQL Scripting (TSQL), and .net programming
• Availability to work weekends and the occasional late night or early morning is required
• Enterprise/mid-sized software delivery experience preferred
• Understanding of remote tools and networking required
• Ability to deal with ambiguity, tight timelines and demanding constraints
• Ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment
• Innate desire to find the root cause of technical issues, while balancing business needs to identify, support, and solve customer needs
• Knowledge of banking practices is helpful

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid & Remote Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Generous Retirement Benefit Plans, including a company-matching HSA program.
• Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.