Responsibilities:

1. Customs Affairs Management: Coordinate and oversee all customs clearance operations within the freight forwarding company, ensuring compliance with relevant regulations, policies, and procedures.

2. Document Preparation and Verification: Review and prepare all documents related to customs clearance, including customs declarations, import/export permits, and invoices, ensuring the accuracy and compliance of all documentation.

3. Communication with Customs and Clients: Maintain close communication with customs officials and clients, addressing potential clearance issues and providing high-level customer service.

4. Regulatory Compliance: Stay updated on and adhere to international trade regulations, ensuring the company's customs clearance processes align with the latest regulatory requirements.

5. Problem Resolution: Handle issues related to customs clearance, such as tariff calculations, goods classification, and regulatory requirements, ensuring smooth clearance of goods.

6. Reporting and Analysis: Generate relevant reports, monitor the performance of the clearance process, and provide suggestions for improvements and optimizations.

Requirements:

1. Education and Experience: Bachelor's degree or higher, with work experience in freight, logistics management, or related fields. Prior experience in customs clearance management is preferred.

2. Regulatory Familiarity: In-depth understanding of international trade regulations and customs regulations. Holding relevant certifications, such as being a registered customs broker, is advantageous.

3. Communication Skills: Excellent communication and coordination skills, maintaining close contact with customs, clients, and internal teams to ensure smooth information flow.

4. Leadership Abilities: Previous experience in team leadership, ability to motivate team members, and drive collaborative efforts within the entire customs clearance team.

5. Problem-Solving Skills: Proficient in rapidly resolving issues, making informed decisions, especially in urgent situations.

6. Language Proficiency: Fluent in English, facilitating effective communication with international clients, suppliers, and partners.