We are seeking a highly motivated and detail-oriented individual to join our team as a Bilingual Appointment Setter. The ideal candidate will possess excellent proficiency in both written and spoken English and Spanish. You will be responsible for facilitating communication between our company and prospective clients, demonstrating exceptional customer service skills and attention to detail.

Responsibilities:

• Conduct bilingual communication (Spanish/English) with prospective clients.
• Prioritize appointments to maximize revenue.
• Field incoming phone calls and convert 50% or more to appointments.
• Develop and distribute reports of daily appointments.
• Utilize Google Suite to manage job-related tasks.
• Demonstrate a pleasant disposition with each prospect.
• Properly explain products and services to prospective customers.
• Complete the required call sheets at the end of each day.
• Familiarize yourself with essential details of our products and services.
• Make outbound phone sales calls using the provided phone numbers.
• Accept incoming calls from prospective clients.
• Schedule consultations between prospective clients and Sales Representatives.
• Maintain a detailed log of all calls, including unanswered ones.
• Attempt to contact prospective clients who have not been reached.
• Report product-related complaints to the Manager for resolution.

Qualifications:

• Excellent proficiency in written and spoken English and Spanish.
• Strong customer service skills.
• High level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Detail-oriented and organized.
• Ability to thrive in a fast-paced environment.
• Strong sales and negotiating skills.
• Experience in outbound phone sales is preferred.