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Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 cities, 49 countries and approximately 732,000 employees worldwide.

We Offer

• Career development according to your profile and interests.
• Work in one of the best companies and feel proud.
• Access to an innovative methodology and tools.
• Direct contact with experts worldwide.
• Use of work schemes and cutting-edge technologies.
• Constant training.
• Work environment based on teamwork and collaboration.
• Participation in International Projects

Job Description

Perform tests on applications related to vehicles in the development and production phase. There must be an analysis of the logs thrown by the test applications.

Roles and Responsibilities:

• Respond to and triage support questions and support requests from client engineers.
• Follow internally developed support processes and workflows.
• Deliver and publish high risk content in CMS (Content Management System).
• Ensure accurate and timely implementation of the content using HTML.
• Effectively able to manage projects and major launches by participating in the war rooms with stakeholders.
• Communicate and escalate issues to the proper teams or owners for resolution.
• Effectively communicate resolutions and workarounds and management.

Qualifications

• Graduation from a coding academy or equivalent experience.
• Proficiency in HTML coding.
• Professional experience in customer service, help desk, support or other technical roles.
• Ability to rapidly assess, analyze and resolve or troubleshoot issues and distil into clear and concise communications.
• Quick learner and adaptable to learn new products, processes, concepts, and skills.
• Ability to work in a complex ecosystem with many layers of systems, services and tools.
• Work onsite at client office at least 3 days a week (Tues, Thurs, Fri).
• Fluency in English.

Professional Skills

• Excellent communication (verbal and written), facilitation and interpersonal skills.
• Ability to think critically and problem-solve.
• Excellent organizational and time management skills.
• Results-oriented, self-directed, and inquisitive.
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard.
• A reliable, proactive approach to entrusted tasks.
• Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities.
• Highly motivated with the ability to thrive in a fast-paced, high energy, and demanding team-oriented environment.

Oportunidad Laboral Equitativa
Todas las decisiones del empleador deben tomarse sin tomar en cuenta la edad, raza, creencias, color, religión, sexo, nacionalidad de origen, discapacidades, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía u otra base protegida por la federación, estado, o leyes locales.

Los candidatos no estarán obligados a revelar registros sellados o cancelados de condena o arresto como parte del proceso de contratación. Accenture se compromete a proporcionar oportunidades de empleo para veteranos a nuestros hombres y mujeres de servicio.