Description

We're proud to say we've been named one of "Super Empresas Expansión 2023 Top Companies"

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Customer Service Department based out of Juriquilla, Qro office.

** English fluency is a must **

Responsibilities:

• Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met
• Manage customer expectations and provide exceptional customer service
• Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
• Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
• Participate in rate calculations, report preparation and customer presentations for all large-spend bids
• Ensure customer commitments are met, working with internal teams and executing operational tasks as needed
• Identify, manage and build new business relationship in the target market
• Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
• Maintain a database of clients, prospects, partners and vendors
• Monitor market conditions, product innovations, and competitors' products, prices, and sales
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
• Consult with clients to resolve problems and to provide ongoing support
• Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS

Requirements

• +4 years experience in a similar role
• Proven track record with a strong focus on account management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'
• College or university degree in Marketing or Business-related field is required
• Previous experience in an analyst role and or in pricing function is an asset
• Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
• Experience working B2B sales involving complex deals is an asset
• Strong knowledge and understanding of the sales planning process
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
• Strong negotiation skills with proven closing ability
• Ability to function independently with little or no supervision as well as function in a team environment
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Benefits

• We offer competitive career growth
• Pay package
• Savings fund
• Health benefits
• Food coupons
• Christmas bonus.

In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.

We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you.