Who we are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. 

UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.

You Are:

The ideal candidate should have flexibility towards learning new tools and technologies and must possess excellent experience in Data and Analytics area. Candidate must possess excellent written and verbal communication skills along with positive attitude. As a Technical Business Analyst, the candidate will be getting an excellent opportunity to work with client business and IT stake holders.

The Opportunity:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Perform requirement analysis.
• Manage multiple business stake holders and communicate with them effectively and promptly.
• Flexible enough to work with offshore time to set up meeting with various offshore technical teams.
• Effectively communicate insights and plans to cross-functional team members and management.
• Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements.
• Ensure that the team always has an adequate amount of prior prepared tasks to work on
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with internal customers, client IT team, and managerial staff. 
• Serving as a liaison between stakeholders, onshore and offshore
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Work with Project /Delivery manager and manage the projects, developing project plans, and monitoring performance.
• Prioritizing initiatives based on business needs and requirements.
• Identify the dependencies between the projects /business area and prioritize the work accordingly.
• Lead ongoing reviews of business processes and developing optimization strategies.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings. Agile Process 
• Works with team members and stakeholders for feature, epic, and story refinement process including sizing and elaborate acceptance criteria and description for user stories when needed.
• Champion a definition of ready and done for team stories.
• Assist testing activities and champion Test-Driven Development or Behavior-Driven development practices in the refinement of Features and User Stories with Acceptance test.
• Perform User story acceptance by testing, participating in demos or reviewing screen shots/ videos.
• Provide everyday requirements and solution support to the team by answering questions.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• 10+ years of relevant IT experience 
• Excellent knowledge in SQL programming side Very good knowledge in Data analytics area. 
• Must have ability to interpret data, analyzing results using statistical techniques. 
• Must have experience in developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality. 
• Very good understanding in ETL space using Informatica and reporting tool like Tableau. 
• Excellent written and verbal communication skill is must. 
• Should have excellent documentation and presentation skill set. 
• Experience in Real Estate preferred but not mandatory. 
• Experience in Legal Operations preferred but not mandatory. 
• Excellent knowledge of business process documentation and workflow implementation 
• Overall understanding in Salesforce, PeopleSoft, SharePoint will be an added advantage.
• Understanding in Real Estate and Retail domain is a plus.
• Experience in Legal Operations technologies will be an added advantage.

What we believe:

We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do. 

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.