A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET'S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we'll always find EMPATHY

WHAT IS YOUR ROLE

We are recruiting a highly organized and effective Sales professional to promote the programmatic success of the organization and its client Universities.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Develop a thorough understanding of the educational service model to accurately and appropriately communicate with and identify potential students. 
• Provide educational, professional, and personal support through the student's journey from point of enrollment into class start, the extended program & new career by establishing positive rapport, accessibility, and a measured degree of accountability
• Guide students through securing funding for the extended program
• Meet 1:1 with students in virtual meetings, exam nights, and weekly check-in calls
• Acts as enrolled students and instructors' primary point of contact for all administrative and non-instructional matters before the introduction class starts and during.
• Build symbiotic relationships with Instructors to provide optimal student engagement and success
• Facilitate new student orientation, participate in exam nights, and conduct presentations
• Administers periodic feedback surveys to all students to ensure that their experience in the classroom and with instructional content is meeting expectations
• Ensures students are meeting performance expectations through daily attendance checks, weekly reviews, and immediate grade reviews
• Coordinates with students and instructors to proactively problem-solve and manage emerging challenges 
• Build relationships with the Admissions team and leadership to cultivate smooth and direct lines of communication for new student acquisition processes. 
• Express and share program details and career opportunities with inquiring potential students to build interest and excitement. 
• Assist in building brand awareness. 
• Answers questions and offers other information as requested or needed.
• Perform outbound calls to maintain consistent communication with the enrolled student population.
• Highly motivated and determined to reach target-driven goals
• Resilience and the ability to cope with rejection
• Ability to self-motivate to achieve and exceed minimum KPI goals on a team and individual basis 
• Accomplish organizational goals by accepting ownership over new and different requests 

WHAT WE'LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• At least 4 years of experience working in Education or similar fields 
• At least 3 years working as an account management and/or an Admissions Advisor in a higher education environment 
• Experience in remote customer service and sales related to courses, classes, and services.
• Exceptional phone presence and the ability to build strong and impactful relationships telephonically.
• Demonstrated success in cultivating relationships via phone to educate, evaluate, and motivate students.
• Willing to meet the challenge of working in a fast-growing hi-tech company.
• Can effectively manage a variety of complex initiatives in varying environments and cultures. 
• Ability to multitask and prioritize competing deadlines and projects.
• Highly motivated and determined to reach target-driven goals.
• Excellent command of the English language, in both written and verbal communications.
• Behavioral elements such as adaptability, resilience, resourcefulness, enthusiasm, and meticulousness are highly preferred.
• Understand and embrace a metrics-driven operation.
• Google Suite experience preferred