Automotive Company with Global Recognition Hiring

CUSTOMER SERVICE COORDINATOR?

Education: Completed university studies.

Experience: Previous experience in Foreign Trade, Import and Export.

Skills: Advanced English, Advanced SAP Excel, Advanced personnel coordination skills.

Responsibilities

•       Represent the brand for the customers, being the first contact for them.

•       Feedback on delivery times required for each of the clients.

•       Service in order to create more value identifying business opportunities.

•       Orders Management, being responsible for the order entry deliver on time and in Full Customer attention.

•       Identify opportunities areas in our current process and lead the transformation by taking part of improvement process with different areas.

•       Guarantee that the procedures that correspond to your area are developed, maintained and updated: Shipments, ASN, Billing and real inventories (in system and physical).

•       Develop Customer Engagement programs; identifying opportunities to create action plans.

•       Partner with logistics, planning, commercial and quality to minimize service fails.

•       Work based on our Principled Based Management philosophy and our guiding principles to create continuous value.

•       High service level commitment with the customers to follow each of their needs.