When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Billing & Collections Analyst
Location(s)
Mexico City
Responsible for processing receivables, codes invoices, and responds to customer payment inquiries. Collection activities include investigating delinquent accounts, writing collection letters. Also, analyzes account performance, makes recommendations to release orders on past due accounts and investigates bankruptcy claims. May coordinate efforts and/or refer accounts to third party action when internal collections are not effective. Maintains records and files and generates related reports.

Responsibilities

• Collection of receivables for customers from US,
• Regular verification of customers' balance of accounts,
• Investigation of reasons for unpaid invoices and document reason in SAP, sending out of demand letters for payment,
• Identify accounts that require special attention and proactive enforcement in relation to achieving targets
• Updating account status records and documenting collection efforts
• Email and phone communication with clients in English,
• Collection cycle and reduce Past Due Receivables,
• Support Bad Debt Reserve and Write Off processes,
• Processing of all the clearing of all invoices with credit notes using SAP,
• Cooperation and communication with other internal departments of PerkinElmer as: Customer Service, Sales, Service, General Ledger, Digital Transactions and more.

Basic Qualifications

• Very good level of English
• Open-mined team player with a positive attitude,
• Preferably 1-2 years of experience in Accounts Receivable / Credit Collections / Customer Service or other finance departments,
• Working knowledge of SAP experience or other ERP will be an asset.

Preferred Qualifications

• Must be professional and ethical with high integrity,
• Should have excellent analytical skills,
• Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests,
• Supports, leads and contributes to process improvements.
• We are also open to hire a candidate with previous Customer Service experience who has an analytical mindset and willingness to develop in accounting.