The AGP Group is a world-leading and specialized glass manufacturer. Our company guarantees world-class technology and the highest level of innovation in glazing solutions. More than 20 renowned automobile manufacturers rely daily on the know-how of our 7 high-tech production plants and innovation centers, which now employ a total of over 4,500 people.

Customer Service.

1. Ensure compliance with all specific client requirements, guaranteeing internal dissemination (e.g., packaging, label, ASN, portal, engineering change, etc.).
2. Keep orders up to date for the entire customer portfolio for each dispatch in the SAP system.
3. Gather information from customer portals and individually follow up on each case.
4. Track EDI and Call-off customer demand.
5. Schedule shipping windows by agreeing on schedules to meet windows on time and as agreed. Assist in generating shipping lists through the SAP system.
6. Verify and support the improvement of SAP master data for parameterization based on EDI customer demand, updating the corresponding modules according to their role in SAP.
7. Monitor the sending of ASN by the Export Analyst, through SAP, and confirm by email to the OEM for confirmation of material shipment to the customer.
8. Maintain system scheduling in accordance with customer requirements.
9. Timely issue SAP credit notes to avoid generating financial discrepancies.
10. Keep dispatch tracking up to date.

Requierements

.

1. SAP
2. +2 years of experience.

Location: Santa Catarina, MX

If you're interested, apply now!