Overview

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

Key Figures: Revenue £1,112m (2022), ~8,500 employees, manufacturing in 30+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.

OVERVIEW & SCOPE OF ROLE:

The SITE MANAGER reports to the BU Managing Director and will lead the site's Site Leadership Team (SLT), in full compliance with the Morgan Responsible Business Programme. The SLT is made up of all key functions/departments that together manage the site. The reporting relation will vary by site, except for HR, Finance, Operations Excellence, and HSE which will have centralized reporting.

The Site Manager will have full responsibility for meeting Sites P&L budgets, including but not limited to meeting Rev, GM, EBITA, and Cash targets. Site Manager will also have full responsibility for meeting Operational Goals, including but not limited to, OTD, Arrears, Yield, DPPM, & Inventory. The Site Manager is expected to achieve the above through active participation and deployment of the Morgan Production System.

S/he will create a strong culture of active leadership to manage the operational business, deliver positive employee relations, establish operational effectiveness and achieve attractive returns. S/he will create an environment where effective two-way communication is the norm and employees' safety is ensured; striving for continuous improvement in all business areas. They will represent the site positively to all key stakeholders including customers, suppliers, local authorities and the public.

The Site Manager is responsible for leading the various teams on site to safely deliver the committed results in terms of sales & production output, to budget and agreed KPIs.

Responsibilities

Responsible for the following site areas:

Production / Quality / EHS / Purchasing / Maintenance / IT / Production & Process Engineering / NPI / Operational Excellence / Despatch & Goods Inwards / ERP

Legal Responsibility

• Act in the capacity of Managing Director for the Site

Finance

• Deliver profitable sales revenue to committed budgets, performance improvements and cost reduction targets in order to contribute to overall Engineered Ceramic KPI's & targets
• Manage Production costs including labour and materials to achieve or exceed budgeted levels in order to consistently drive profit growth as agreed with General Manager
• Analyse possible business risks and mitigate the identified risks by implementing corrective action plans
• Work proactively with Finance Leaders to ensure compliance with financial, legal & regulatory procedures, laws and other requirements

Operations & Excellence

• Responsible for working with Operations & Excellence team to deploy and build Morgan Production Systems (MPS) as defined by these 5 key pillars; Strategy Deployment, Organizational Development, Leadership Commitment, Lean Tools, & SIOP.
  • 1st MPS Pillar - Work with GBU Team, Operations & Excellence, and SLT to drive the process for development of X-Matrix/Strategy Deployment (SD), within the site, using LeanDNA to manage and realize broader operating savings through the execution of strategic projects to assure fiscal year targets are achieved.
  • 2nd MPS Pillar - Work with GBU and local leadership to build and prepare Site Leadership Team (SLT) through Organizational Development (OD).
  • 3rd MPS Pillar - Work with the SLT to set and lead strong support for Operational Excellence and MPS.
  • 4th MPS Pillar - Work with Site OpEx Leader to deploy tactical lean tools within Morgan Production Systems Framework.
  • 5th MPS Pillar - Develops and deploys a SIOP program within the framework of the MPS Framework.
• Support/Manage transformation projects necessary to enable the achievement of significant Cycle Time Reduction, COGS Reduction, PPV and efficiency improvements (waste reduction) - particularly as defined by Strategy Deployment (1st Pillar)
• Work with OpEx GBU team to ID and launch Cellular Product Family Value Streams (VS), including but not limited to, building the VS team, cellular lines, dedicating resources for flow, and balanced line.
• Identify, train, enable and position effective Value Stream Managers.
• Assure that complete and current value stream maps (current and future state) are maintained and annually refreshed on a regular basis.
• Assure that annual improvement plans are current and linked back to the product family value streams
• Regularly ID and attain physical flow for the high run products of that account for the largest percentages of annual profit margin
• Support & help Identify and recommend Value Steam specific and company-wide improvement initiatives and opportunities through SD.
• Lead and/or coordinate Kaizens and similar team-based improvement initiatives.
• Work with site teams to establish a daily, weekly, & monthly Daily Group Accountability (DGA) process regiment around key KPI performance and improvement per MPS DGA Standard Work.
• Encourage, build, & lead Site Root Cause Problem Solving projects to improve site metrics in all areas of the business.
• Lead/actively sponsor OpEx efforts to drive key MPS Processes; Yields, Productivity, Visual Management and Material Flow through facility
• Works with Operations & Excellence GBU Team to develop and improve MPS for cascading to other BU & GBU sites.
• Drive ERP System full functionality to assure in systems planning, standard costs/hrs accuracy to drive productivity, and launched Advanced Scheduling & Planning.
• Manage and control Site expenses within budgetary guidelines including overtime and inventory levels for all Departments.
• Develop, recommend and justify capital expenditures to executive and financial staff
• Assure future capital assets align to the defined future state value streams
• Meet all FY Financial and Operational targets as defined in current year budget.

Strategy

• Lead development, implementation & maintenance of near to mid-term site strategies in order to create a cohesive unit, responsive to increasing demands and changing market dynamics
• Assist with development of an annual Operational budget as requested to assist in delivery of business objectives and year on year improvements in the performance of Safety, Quality, Cost, Delivery & People

Business Development

• Manage the introduction of new products and pro-actively work with Sales, Engineering, Technical and Quality teams to ensure Operational capabilities match current and future customer requirements.
• Build long-lasting relationships with key customers through operational performance & Discipline, targeting superior customer satisfaction at a reasonable cost to the company
• Strive for continuous improvements in operational excellence (customer satisfaction, on time delivery, efficient quality complaint resolution etc)

People & Culture

• Secure, retain and upskill the people necessary for success with this job description
• Spend an appropriate amount of time on the shop floor walking the four corners & supporting the regular DGA meetings Actively support collaborative behaviour, sharing best practice with colleagues across other business units
• Ensure site collaborative behaviour through the launch and establishment of Daily Group Accountability (DGA) process.
• Foster functional and cross-functional relationships between Site and other Engineered Ceramics Sites, and broader TC sites, as necessary to achieve optimal performance .
• Role model for Morgan Leadership Behaviours & Morgan Corporate Values.
• Coach and model to the employee community effective problem-solving behaviours - Using DIVE Root Cause Corrective Action (RCCA) problem solving process as defined in Morgan Production System (MPS).
• Create a culture enabling a motivated & engaged workforce to deliver goals effectively & efficiently through active personal leadership and with the support of Senior Leadership.
• Identify and deliver necessary resource, development & succession plans to create a high performing site ready to deliver on future targets as well as current year targets.
• Manage upward and downward communications in order to create a sense of purpose for the site and a sense of belonging to a wider Morgan organisation - DGA is significant component of internal communication
• Work proactively with local HR to assure compliance with relevant laws.
• Ensure all site activities are conducted in a safe and environmentally sound manner
• Create and maintain a positive and collaborative Employee Relations environment to sustain required quality levels and smooth uninterrupted production
• Represent the site with key stakeholders, customers, suppliers, local authorities & the public in order to build and sustain a positive site and brand image
• Contribute to the wider Morgan Advanced Materials group through encouraging best practice sharing, identification of business opportunities and other activities as requested
• Strive for manufacturing excellence (cost, quality, OTD & leadtime), working with the Operations Excellence function to deliver optimised business, operations, & process efficiencies
• Ensure that all products are consistently manufactured to required quality standards, leading the Quality Team to ensure compliance with & continual development of ISO/AS standards to ensure product quality
• Development of tactical plans to drive improvements across all Operational areas driving out waste & cost
• Work with all levels of organisation to understand processes and lead improvements to operational capability
• Build investment justifications in line with current and future operational requirements, working closely with other functions including Engineering, Quality & Technical Teams as appropriate to deliver improvements
• Day to day leadership of wider Production Team & Maintenance Management
• Manage Planning & Manufacturing Engineering personnel to ensure demand is planned & executed in the most efficient and cost-effective manner in line with customer expectations
• Manage Purchasing & Logistics Management to optimise the 'end to end' supply chain

Environmental, Safety, Risk & Compliance

• To be committed to & role model a strong EHS culture on site which includes ensuring that safety performance indicators are regularly reviewed and addressed, ensuring that all EHS policies, procedures and statutory documentation is up to date, adhered to and available to all employees on site, ensuring that all staff are competent, adequately trained and supported to enable them to carry out their duties safely. Our ultimate goal is "Zero accidents"
• Ensure that the site, visitors and contractors are without exception aware of and adhere to all Morgan Advanced Materials policies and procedures with regard to EHS
• Maintain a robust internal control environment to comply with local regulations and Morgan Advanced Materials plc policies
• Own the 'ThinkSafe' initiative and personally lead the development of the Morgan safety culture

Qualifications

• Graduate with a degree in a relevant field of study (materials science, engineering, management, etc.)
• Fluency in local language
• Experience of managing engineering, production and technical departments
• Previous experience of working within a large organisation is preferable
• Understanding of ceramic and/or refractory materials would be desirable
• Previous experience of working in the materials, glass making, metal forming or casting industry would be advantageous
• Previous experience of change management
• Financial acumen and numeric aptitude - a thorough understanding of financials, commercials and budgets.
• Proven track record in management
• Strong people management skills and cultural awareness
• Experience of leading a successful EHS culture
• Demonstrable experience of dealing with employee relations issues, preferably gained within a unionised environment

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1