We are seeking a motivated Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for driving revenue growth through proactive customer engagement, achieving an industry-standard close rate of 70%, and ensuring excellent responsiveness with an average call answer time within 15 seconds, aligned with call center benchmarks.

Key Responsibilities:

1. Lead Conversion:

? Proactively engage with leads via phone, email, and other communication channels.

? Achieve a close rate of at least 70% on qualified leads, meeting or exceeding sales targets.

2. Customer Engagement:

? Build and maintain strong relationships with prospective and existing customers.

? Identify customer needs and provide appropriate product or service recommendations.

3. Sales Process Management:

? Accurately log interactions and sales activities in the CRM system (HubSpot).

? Follow up on leads promptly, ensuring no opportunities are missed.

4. Call Management:

? Maintain an industry-standard call answer time, ensuring the first response within 15 seconds.

5. Collaboration:

? Coordinate with other team members and departments to optimize the sales process.

? Provide customer feedback to the product and marketing teams to refine offerings.

6. Performance Monitoring:

? Track individual KPIs, including close rates, answer times, and revenue targets.

? Participate in regular coaching sessions and performance reviews.

Key Performance Indicators (KPIs):

? Close Rate: 70% of qualified leads.

? Call Answer Time: 15 seconds or less.

? Daily Call Volume: 50-70 calls.

? Revenue Target: Consistently meet or exceed monthly sales goals.