This cross-functional role, through effective, timely and active communication, will be responsible for providing ITO (Inquiry to Order) & OTR (Order to Remittance) support to the sales operations team. The role also contributes to the commercial team's success through proposal development and project lifecycle coordin?ation.
Principal Duties & Responsibilities:
Serve as the Sales Team's primary order interface to requests related to inputs from other functional areas (e.g., Engineering, Finance, Contracts, Sales)
Manage the end-to-end order booking process—from purchase order receipt to order acknowledgment and all associated commercial activities
Administer post-order activities including internal and external change orders, SAP transactions, and payment milestone management during transformer project execution
Complete customer questionnaires and manage submissions via customer online portals
Proactively communicate schedule requirements to all stakeholders involved in the order process
Maintain professional communication style when interfacing with customers and cross-functional teams
Calculate billing milestones and define payment schedules to support Finance with forecasting and invoicing requirements
Enter complete and accurate order data input into SAP
Support administrative tasks such as database updates, document filing, and general office coordination
Requirements:
Proficient in Microsoft Office applications - Excel
Bachelor's degree
Experience working with SAP (ERP), Salesforce, Power BI
Experience reviewing and interpreting customer specifications and contracts.
Customer-focused mindset with proven ability to respond quickly to internal and external customer needs
Excellent coordination, communication, and interpersonal skills
Strong leadership abilities with a collaborative and team-oriented approach
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.