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Ordenar por: Relevancia

Relevancia

Fecha

Hace 6 días

Employee Relations Advisor

$55,000 - $65,000 Mensual

Job Summary: The Senior ER Advisor – Special Investigation Services – seats in Mexico City and is responsible for handling all HR Referral and Compliance cases assigned within the LA region. This in ...

MONDELEZ MEXICO S DE R...

CDMX

Hace 7 días

Gerente de Recursos Humanos

$60,000 - $70,000 Mensual

Somos Smurfit Westrock, empresa líder mundial en papel y soluciones de empaque sostenibles. Con más de 100 000 colaboradores contamos con operaciones en 40 países. Como socio de confianza de empresas ...

GESTION Y ADMINISTRACI...

SLP.

Hace 1 sem

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HR Manager

$60,000 - $75,000 Mensual

Acerca de la empresa IMPRO INDUSTRIES MEXICO S. DE R. L. DE C. V. es una empresa líder en el sector industrial, con más de 20 años de experiencia en el mercado. Nuestro compromiso con la excelenc ...

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Villa de Reyes, SLP.

Hace 2 sem

Dirección de Recursos Humanos

Sueldo no mostrado por la empresa

We are seeking a Human Resources Director to lead and oversee all HR strategy and operations. This role is based in Puebla and requires expertise in human resources management to support organizationa ...

Michael Page

Pue.

Hace 6 días

Employee Relations Advisor

$55,000 - $65,000 Mensual

MONDELEZ MEXICO S DE RL DE CV enCiudad de México

Empresa verificada

Sobre el empleo

Categoría: Recursos humanos

Subcategoría: Relaciones laborales

Educación mínima requerida: Universitario titulado

Detalles

Contratación:

Permanente

Horario:

Tiempo completo

Espacio de trabajo:

Híbrido

Descripción

Job Summary:

The Senior ER Advisor – Special Investigation Services – seats in Mexico City and is responsible for handling all HR Referral and Compliance cases assigned within the LA region. This includes, but is not limited to, conducting investigations of medium to high complexity cases reported by employees. As a subject matter expert, this role provides guidance and support to management and cross-functional teams. The scope includes ensuring prompt case resolution, proper application of Compliance and non-Compliance policies – including the Code of Conduct – and enforcement of local laws and regulations, while aligning with best HR practices.

This role promotes and sustains a work culture where all employees are treated with respect and dignity. We protect a workplace where there is zero tolerance for discrimination, harassment, bullying, and retaliation.

Key Responsibilities:

Manage a high volume of HR Referral and Compliance cases within the region, in line with SOPs, established processes, and local laws.
Ensure all cases are handled promptly, aiming for resolution within established SLAs.
Ensure timely and accurate entry of case data into the ER Tracker.
Analyze data and keep the ER Lead informed of case trends, contingencies, barriers, and opportunities.
Collaborate with People Teams and other stakeholders to implement recommendations and preventive actions.
Provide coaching and guidance to people managers and key stakeholders, ensuring alignment with company policies.
Prepare accurate investigation case summary reports in English.

Requirements:

Bachelor's degree required. Major in HR, Psychology, Business Administration, Organizational Development, Industrial Psychology, Law, or related field. Master's preferred.
Senior HR experience required (e.g., HR Generalist, HR Manager, HRBP, Employee Relations, Ethics/Compliance, Labor Relations, or similar).
Experience in large, global, matrix organizations is preferred.
Advanced proficiency in English (written and verbal) required.
Intermediate or advance proficiency in Portuguese (oral and written) highly preferred.

Technical Competencies Required:

Strong investigation and interviewing skills
Analytical and problem-solving abilities
Detail-oriented and highly organized
Excellent customer service and sense of urgency
Ability to write concise reports and summarize effectively
Ability to handle confidential information appropriately

Key Soft Skills Competencies:

Professional maturity: Able to navigate conflict, ambiguity, and differing narratives while maintaining composure, emotional stability, and professionalism.
Professional communication. The ideal candidate has the ability to be assertive, empathetic and professionally direct, framing conversations and ideas, using influential and persuasion skills, so the audience is well predisposed to actively listen and engage in productive conversations.
Emotional intelligence: Demonstrates interpersonal awareness, understands others' experiences, reads audiences, and adapts own communication to ensure message clarity and effectiveness.
Adaptability: Embraces change and acts with agility, even without ideal conditions or full information.
Positivity: Approaches tasks, conversations, and projects with an open, constructive mindset.
Introspection: Self-aware and willing to acknowledge mistakes and pursue personal growth.
Listening: Listens actively with the intent to understand.

Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.

ID: 20652295

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