The successful candidate will play a pivotal role in overseeing soft services management such as industrial services and asset optimization within a complex manufacturing environment. Excelling in vendor management, preventive strategies, operational cost control, and cross-plant service performance, the role ensures reliable, safe, and efficient support functions that enable production continuity and long-term infrastructure reliability.

Client Details

Our client is a sizeable player in the manufacturing industry.

Description

As a General Affairs Manager, you will be responsible for managing critical support functions that sustain manufacturing operations while driving efficiency, cost control, and service quality.

In this role, you will:

• Manage industrial cafeteria operations, ensuring cost control, portion accuracy, food quality, and logistics between plants.

• Negotiate and oversee lease agreements and third-party service contracts, tracking compliance through KPIs and SLAs.

• Coordinate physical security systems including guards, CCTV, access control, credentials, and perimeter sensors.

• Supervise transportation and cleaning services, resolving long-standing deviations and ensuring reliable performance.

• Control metallic scrap and reusable materials, securing full traceability and revenue generation.

• Manage office supplies, uniforms, and ESD materials to ensure continuous support for plant operations.

• Plan and execute layout modifications and expansion projects in collaboration with Facilities and Production.

• Implement process governance through logs, operational reports, and service performance indicators.

• Drive continuous improvement initiatives that optimize cost, efficiency, and service reliability across functions.

Profile

The ideal candidate for the General Affairs Manager, role will bring a strong background in industrial services, asset management, and contract administration within manufacturing environments:

• Proven experience leading facility-related soft services, including cafeteria operations, scrap management, and material traceability.

• Strong leadership skills with the ability to manage multidisciplinary teams and drive accountability across service areas.

• Expertise in contract negotiation and third-party management, ensuring compliance through KPIs and SLAs.

• Knowledge in physical security systems, transportation, and industrial cleaning processes.

• Demonstrated ability to plan and execute layout changes, expansions, and infrastructure support projects.

• Hands-on approach to problem-solving, with a proactive mindset in addressing operational deviations and service gaps.

• Track record of implementing process governance, reporting, and cost-control strategies that enhance efficiency.

• Excellent communication and collaboration skills to work effectively across functions and with external partners.

• Advanced English proficiency, both written and spoken, to coordinate with local and international stakeholders.

Job Offer

Benefits above the law.