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Bolsa de trabajo Crédito y cobranza (Contabilidad Finanzas) en Querétaro indeterminado Presencial - OCC

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Ordenar por: Relevancia

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Digital Collections Specialist

$17,500 - $19,000 Mensual

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of cu ...

Ria México Solution S ...
Querétaro, Qro.

Assistant Accounts Receivable

$19,000 - $21,000 Mensual

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of cu ...

  • Prestaciones superiores a las de la ley
  • Capacitación pagada
  • Plan de crecimiento personal y laboral
Ria México Solution S ...
Querétaro, Qro.
Bolsa de trabajo Ria México Solution S de RL de CV

Gestor de cobranza

$8,364 - $13,000 Mensual

Gestor (a) de cobranza San Juan del Río ¡Forma parte de nuestra empresa líder en el sector financiero! Con más de 30 años de experiencia impulsando los sueños de nuestros clientes y colaboradores ...

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San Juan del Río, Qro.

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Hace 1 día

Digital Collections Specialist

$17,500 - $19,000 Mensual

Ria México Solution S de RL de CV en
Empresa verificada

Sobre el empleo

Categoría: Contabilidad - Finanzas
Subcategoría: Crédito y cobranza
Educación mínima requerida: Universitario sin titulo

Detalles

Contratación:

Permanente

Horario:

Tiempo completo

Espacio de trabajo:

Presencial

Descripción

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers, along with currency exchange, mobile top-up, bill payment, and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.


ABOUT THIS ROLE


We are currently looking for a Digital Collections Specialist (Full Time) to join our growing team who will be responsible for handling digital collections, soft collections, fraud detection, and maintaining a results-oriented approach.


ROLES & RESPONSIBILITIES

  • Handle inbound customer calls following up on emails sent to clients.
  • Manage assigned clients for collection calls.
  • Report suspicious activities related to fraud across different countries.
  • Work independently on assigned accounts and focus on specific areas.
  • Identify when to apply pressure and deal with defensive clients in a professional manner.
  • Soft collections with a results-driven approach, ensuring targets are met.
  • Analyze data through Excel spreadsheets, including pivot tables.
  • Work with systems and manage multitasking effectively.

POSITION REQUIREMENTS

  • Minimum of 1 year of experience in digital collections, reconciliations, or similar roles.
  • Proven experience in soft collections with a focus on customer relations and negotiation.
  • Intermediate knowledge of Excel and ability to analyze data.
  • Ability to handle fraud-related issues and manage sensitive conversations with clients.
  • Strong communication skills and negotiation abilities.
  • Must be proactive, results-oriented, and able to deal with customers in a defensive position.
  • Ability to work independently and handle multiple tasks at once.
  • Spanish is not required for half of the client interactions, as many clients do not speak Spanish.

PREFERRED QUALIFICATIONS

  • Ability to organize and prioritize tasks efficiently.
  • Strong problem-solving skills and the ability to stay focused under pressure.
  • Extroverted personality with a customer-oriented mindset.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

  • Temporary for 3 months, with the possibility of transitioning to a permanent role based on performance.
  • Monday to Friday 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM PST.

PERKS & BENEFITS


  • Competitive monthly salary for a medium level of English.
  • 5% food vouchers.
  • 30-day bonus.
  • 15 days of initial vacation.
  • Life insurance.
  • Free access to our gym.
  • Dynamic and collaborative work environment.
  • Cutting-edge tools and technology to make work easier.
  • Free English and French classes
  • Work-life Balance.


Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.

ID: 20669884