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Collection Agent -Finance
Si el reclutador te contacta podrás conocer el sueldo
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
• Resolve customer receivable issues, disputes, and/or claims with Customer Service and Commercial colleagues by collecting, analyzing, and reviewing client data.
• Daily interaction with external customers, including acquiring up-to-date information on receivables and payments and following up if encouraged payments have not been received
• Review ageing of accounts and initiate calls to customers to arrange for payment, in line with portfolio strategy.
• Maintain call logs and encouraged payment dates
• Resolve customer enquiries promptly & accurately, by understanding customer market & needs.
• Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting & analyzing customer data.
• Have a controllership overview of the dunning cycle/letters.
• Validate that reports meet the company's risk & financial requirements.
• Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries once approved by the risk department.
• Opportunities to take part in projects, for those interested in personal / professional development opportunities.
• Accomplish all your responsibilities in line with the company's compliance and integrity requirements.
Minimum Qualifications
· Business School Degree or qualification (Finance or Business Administration or equivalent).
· Ability to work under pressure in a dynamic environment.
· Microsoft Office proficiency, especially Excel.
· Proven effective cash collection skills, with detail orientation.
· Shown Financial Analysis Skills
· Good Communication Skills
· Ability to be pro-active and to think “creatively”.
· Excellent shown interpersonal and partnership skills.
· Excellent verbal and written communication skills.
· Capable of resourceful problem solving, while remaining customer focused.
· Cultural Awareness in a diverse and international environment.
· Thirst for learning! Analytical thinking and ability to learn fast.
Preferred Qualifications/ Skills
· Personal culture and ability to deal with the client properly
· High motivation and willingness to learn
· Ability to work under pressure in a dynamic environment.
· Ability to be flexible and adapt to constantly changing priorities
ID: 20700374