GENERAL FUNCTION

The Accounts Receivable Specialist performs accounts receivable activities for retail locations including franchisees, sublease doctors, safety plans, and/or Hudson's locations.

MAJOR DUTIES AND RESPONSIBILITIES

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First point of contact and resolution for customer inquiries and customer disputes.

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Applies cash receipts timely and accurately.

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Focus on and facilitates collection of AR in timely manner.

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Minimizes the amount of unapplied funds.

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Responds to internal and external customer inquiries in a timely and courteous manner utilizing effective verbal and written communication skills.

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Recognizes financial opportunities and exposures and escalate appropriately.

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Monitors and adheres to internal control activities established by management.

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Provides support, as appropriate, to internal key stakeholders and external customers.

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Assumes additional responsibilities and assist with special projects as needed or directed.

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Prepares schedules and reports as requested to support management and audit requests.

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Ensures compliance with Group accounting policies, regulations and deadlines.

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Researches and resolves issues and any escalated issues in a timely manner.

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Maintains continuous improvement mindset and proactively identifies, reviews and implements process improvements.

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Complies with established department and company internal controls.

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Assumes additional responsibilities and assists with special projects as needed or directed.

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Maintains proficient knowledge and utilization of systems and software within area of responsibility.

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Prioritizes work, seeking guidance from Manager as needed.

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Escalates issues to Manager in a timely manner.

BASIC QUALIFICATIONS

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Bachelor's Degree in Accounting or equivalent experience

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2+ years of comparable accounts receivable experience

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Proficient in Microsoft Excel

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Strong verbal and written communication skills

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Adept at handling customers in a professional manner

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Demonstrated willingness and ability to be a self-starter, taking the initiative to solve problems/pursue business opportunities

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Ability to adapt to shifting and competing priorities

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Ability to analyze problems, to compile data, to determine facts and reach a logical conclusion

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Constructively challenges the process and takes the initiative to search for opportunities to grow, improve and innovate

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Strong time management, organizational and communication skills, both written and oral

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Strong organizational skills and the ability to work under pressure in a fast-paced environment

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Attention to detail and deadline-oriented