Bolsa de trabajo Construcción Inmobiliaria Arquitectura en Villa de Reyes indeterminado Presencial

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Operations Manager Ohana Design + Build

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VISTA SERENA SERVICIOS enSan Luis Potosí

Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.

Sobre el empleo

Categoría: Construcción - Inmobiliaria - Arquitectura

Subcategoría: Instalaciones e infraestructura

Educación mínima requerida:

Detalles

Contratación:

Permanente

Espacio de trabajo:

Presencial

Descripción

Description

Location: Los Cabos, Mexico

Reports to: Director of Creative Design

About the firm We are a boutique design-build practice delivering high-end custom homes and outdoor amenities across three distinct climates and markets: coastal Los Cabos, wine-country Healdsburg, and mountain Park City. We integrate architecture, landscape, interiors, and construction to deliver place-sensitive, craft-driven residences. The Operations Manager will run the firm's day-to-day business operations and enable consistent, timely, profitable project delivery across all offices and job sites.

Role summary The Operations Manager is a senior, hands-on role responsible for operational systems, financial controls, resourcing, procurement, risk and compliance, and inter-office coordination. You will translate strategy into reliable processes and measurable outcomes so design and construction teams can deliver outstanding homes on schedule and on budget across regions. This role requires strong financial and project operations experience, cross-border familiarity (U.S. and Mexico), and the ability to lead teams across dispersed locations.

Core responsibilities

OPERATIONAL MANAGEMENT

Produce weekly/monthly dashboards showing profitability, backlog, burn rates, and cash position.
Develop, document, and implement firm-wide standard operating procedures (SOPs) for project intake, delivery, construction administration, change order management, and project closeout.
Lead continuous improvement initiatives to reduce waste, shorten schedules, and improve margin. Analyze workflows and improve systems to maximize efficiency and reduce bottlenecks.
Integrate design and construction timelines to reduce rework and accelerate day-to-day firm operations and ensure consistent execution across all offices and job sites.
Identify training needs across departments and oversee training program execution, ensuring consistency and alignment pany objectives while delegating logistical tasks to HR or administrative support
Translate executive strategy into operational programs, KPIs, timelines, and budgets.
Maintain and update a design documents deliverable calendar
Lead the ops leadership team and facilitate cross-functional decision making (weekly ops, monthly financial review, quarterly strategy).
Own project-level and firm-level operational financials: budgets, forecasting, cashflow, billing, AR/AP, and month-end reporting in conjunction with inputs received from Creative Design team and Construction team
Partner with principals to develop project budgets, and report on time allocations and profitability
Project delivery & resourcing
Provide reporting on resource planning and capacity allocation across all regional projects and disciplines (design, architecture, construction management, procurement).
Leverage KPI data and client feedback to identify opportunities for operational and performance improvements.
Use insights from KPIs and feedback to make actionable changes that enhance business profitability and operational efficiency.

FINANCIAL OVERSIGHT

Assist in managing budgets, operational expenses, and financial reporting.
Ensure operational costs align with overall business objectives and recommend cost-saving measures when appropriate.
Own project and firm operational financials: budgets, forecasting, cashflow, billing cadence, AR/AP, month-end close, and financial reporting to principals.
Implement and enforce cost controls, contingency management, and standardized change-order workflows.
Implement controls to improve cost forecasting, reduce change-order leakage, and protect margins.

LANGUAGE AND COMMUNCIATION

Act as a liaison between leadership and the broader team, ensuring clear communication and alignment.
Foster a culture of accountability, integrity, and continuous improvement.

Requirements

QUALIFICATIONS

Bachelor's degree in Business Administration, Operations Management, or a related field
5+ years of experience in operations management, preferably within a design, creative, or professional services industry.
Proven leadership experience with the ability to manage and inspire diverse teams.
Strong understanding of HR functions, compliance, and employee engagement.
Exceptional organizational and multitasking skills, with the ability to prioritize competing demands.
Strategic thinker with the ability to balance day-to-day operations with long-term goals.
Experience in policy creation, training program development, and KPI interpretation.
Proficiency in project management tools (e.g., Monday.com, Asana, or similar) and standard office software.
Strong communication skills, with an ability to foster collaboration across multiple verticals.

KEY PERFORMANCE INDICATORS

Streamlined processes and systems that support scalability and efficiency across offices.
Policies and procedures are up-to-date, clearly communicated, and effectively implemented.
Training programs are well-structured, addressing company needs and ensuring team growth.
Financial performance optimization and clear communication with Executives
KPI programs provide actionable insights, driving improvements in client experience and operational performance.
Teams are aligned, engaged, and empowered through clear leadership and consistent communication.

Sobre nosotros

Somos una firma boutique de diseño y construcción que crea residencias de lujo y amenidades exteriores en Los Cabos, Healdsburg y Park City. Integramos arquitectura, interiores, paisajismo y construcción para entregar hogares únicos y de la más alta calidad.

Descripción del puesto

Buscamos un Gerente de Operaciones con experiencia en gestión financiera y de proyectos, capaz de liderar equipos en México y EE. UU. Será responsable de supervisar procesos operativos, presupuestos, recursos, cumplimiento y coordinación entre oficinas, garantizando proyectos rentables y entregados en tiempo y forma.

Responsabilidades principales

Gestionar operaciones diarias y asegurar la ejecución eficiente de proyectos.
Desarrollar y supervisar SOPs, KPIs y programas de mejora continua.
Administrar presupuestos, flujo de efectivo, facturación y reportes financieros.
Coordinar recursos entre diseño, arquitectura, construcción y compras.
Implementar programas de capacitación y fomentar la cultura de responsabilidad y mejora continua.
Mantener comunicación clara entre dirección y equipos.

Requisitos

Licenciatura en Administración, Operaciones o afín
+5 años de experiencia en gestión de operaciones, preferentemente en diseño, construcción o servicios profesionales.
Experiencia comprobada en liderazgo de equipos multiculturales.
Conocimiento en finanzas, RR. HH., cumplimiento y herramientas de gestión de proyectos (ej. Asana, Monday.com).
Inglés avanzado y experiencia en operaciones transfronterizas (México/EE. UU.).?
Líder estratégico y práctico.
Excelente comunicación y organización.
Capacidad para optimizar procesos, mejorar la rentabilidad y mantener equipos alineados.

Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.

ID: 20695674

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