Junior Analyst – Process Optimization & Architecture
Location: Guadalajara, Jalisco, Mexico
Department: Global Business Services (GBS)
Work Mode: Full-time | Hybrid
Job Description
At Hershey, we are looking for a Junior Analyst to join our Process Optimization & PMO team and help drive global operational transformation. This role is essential for analyzing, documenting, and redesigning processes to improve efficiency, reduce complexity, and deliver value to the organization.
Responsibilities
Collaborate with global teams to map current and future processes (AS IS / TO BE).
Identify opportunities for continuous improvement, automation, and simplification.
Document processes and maintain an updated organizational process library.
Apply methodologies such as Lean, Six Sigma, and Design Thinking to analyze data and propose improvements.
Work closely with Technology, Robotic Process Automation (RPA), and Organizational Change Management (OCM) teams.
Develop reports, dashboards, and performance metrics to support decision-making.
Update manuals, guides, and playbooks as processes and technologies evolve.
Requirements
Bachelor's degree in Business Administration, Engineering, Information Systems, or a related field.
Minimum of 2 years of experience in processes such as Order to Cash, Procure to Pay, or Record to Report.
At least 1 year of experience applying continuous improvement methodologies.
Knowledge of process mapping, Agile, Design Thinking, and business requirements definition.
Six Sigma Green Belt certification (preferred).
Intermediate to advanced English proficiency.
Strong analytical, critical thinking, and communication skills.
Proactive, results-oriented, and able to collaborate with cross-functional teams.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.