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Hace 1 mes

Operations Specialist

$18,000 Mensual

HELLO LANDING MX enCiudad de México

Sobre el empleo

Categoría: Administrativo

Subcategoría: Servicio

Educación mínima requerida: Bachillerato

Detalles

Contratación:

Temporal

Horario:

Tiempo completo

Espacio de trabajo:

Presencial

Descripción

About the Role:

We are looking for a driven, commission-only specialist to lead three critical initiatives that directly impact our operational efficiency and bottom line. This role is ideal for someone resourceful, persuasive, and execution-focused. Someone who thrives on getting people to say yes and making things happen.

About the Team:

Our Host Management team leads the way to make sure that our hosts have a world-class experience throughout their Landing journey. Our Host Experience Specialists respond to the host's questions and concerns throughout the day. You'll get to work with a tight-knit, fun group of people who are passionate about creating an incredible experience for our hosts.

?What You'll Do

Negotiate Cleaner Rates

Connect with cleaners on our platform to negotiate reduced per-job rates.
Leverage guaranteed volume and shorter job durations to justify rate reductions.
Successfully assign each cleaner to a property to earn commission.

Secure On-Site Storage at Properties

Reach out to properties that have not yet fulfilled their contractual obligation to provide on-site storage.
Work with property managers to secure these storage spaces immediately.
Follow up and confirm delivery of storage access with our General Managers in the field.

Convert Lockbox Properties to Smart Locks

Review the list of properties still using lockboxes.
Collaborate with our local General Managers to facilitate the transition to Latch smart locks.
Coordinate, follow up, and ensure the changeover is completed.

What You Need:

Fluent English (native - bilingual MUST)
Strong communication skills, both written and via phone.
Ability to work a flexible, rotating schedule which could consist of anywhere between 7 am - 9 pm as well as 1-2 weekends per month.
Ability to work in-office at our Mexico City office
Well organized and able to use different administrative tools simultaneously.
Kind, Self-motivated and hardworking, a history of achieving targets.
Ability to work in a fast-paced environment
A self-starter who can operate without micromanagement.
Strong persuasion skill. You can talk someone into taking less for the same work and still make them feel good about it.
Ability to navigate conversations with property managers and overcome objections.
Detail-oriented with excellent follow-up and accountability.
Comfort operating in a 100% commission-based role with fast turnaround expectations.

Important Notes:

Position is available on site only / This is not a remote position.

To be considered for the position submitted resume must be in English.

Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.

ID: 20582401

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