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Hoy
Bilingual customer service representative
$20,000 - $25,000 Mensual
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
Desde casaDescripción
We are looking for a bilingual (English/Spanish) customer service representative with more than 2 years of experience in the sale and technical support of spare parts for forklifts, agricultural machinery, and/or construction equipment.
The ideal candidate must have experience working in B2B environments, providing technical and commercial support to distributors, repair shops, or companies in the industrial sector. A background in industrial engineering, mechanics, or related fields is highly valued, as well as solid knowledge of replacement parts used in forklifts (Hyster, Toyota, Caterpillar), agricultural machinery (John Deere, CASE, New Holland), and construction equipment.
This is a remote position and involves customer service via chat, phone, and email. Responsibilities include responding to technical inquiries, providing pre- and post-sales support, quoting parts, and ensuring a positive customer experience.
We are looking for a proactive, organized person with strong communication, problem-solving, and administrative skills. Priority will be given to candidates residing in Mexico who can work on U.S. Eastern Time.
Job type: Full-time
Salary: Negotiable
Work schedule: 8-hour shift
Apply now!
ID: 20681568