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Hoy
TATA CONSULTANCY SERVICES-CUSTOMER SUPPORT
$20,000 - $22,000 Mensual
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
Skills:
· Excellent English and Spanish communication skills
· Proven Customer Support experience or experience as Client Service Representative
· Ability to appreciate the customers perspective showing empathy.
· Active listening to fully engage the customer with their concerns.
· Ability to multi-task
· Computer and online navigating capability to multi-task during customer interactions with multiple systems and resources
· Understand policies and procedures and communicate them professionally to the customer.
· Acknowledging and resolving customer complaints/concerns
· Listen to customers' concerns, maintain a positive attitude and calmly respond to customers' complaints, issues and Questions
· Resolve customers' concerns and answer customers' questions to your best ability
· Able to manage stressful situations in customer Service
ID: 20673530