The Collections Agent will be responsible for assisting with accounts receivables and collections duties, including but not limited to: collecting outstanding accounts receivable from the existing client base, resolving customer billing issues, and reducing accounts receivable delinquency.
Main Responsibilities
Review open accounts for collection efforts.
Make outbound collection calls in a professional manner while maintaining and improving customer relationships.
Resolve client billing issues and reduce accounts receivable delinquency.
Ensure customer payments are collected according to due dates.
Identify issues causing account delinquency and discuss them with Account Managers.
Review and monitor assigned accounts and applicable collection reports.
Provide timely follow-up on payment arrangements.
Send email correspondence to customers to encourage payment of overdue accounts.
Assist in month-end closings and annual financial audits.
Complete all assigned tasks accurately and on time.
Other Responsibilities
Perform other related activities or projects as assigned.
Qualifications
Bilingual English/Spanish required.
Enthusiastic, persistent, and confident approach.
Computer savvy with working knowledge of relevant software.
Excellent organizational and time management skills.
Strong communication skills with problem-solving abilities.
Detail-oriented and able to manage multiple tasks.
Bachelor's degree in Business Administration, Accounting, or a related field.
Experience
Bachelor's degree in Business Administration, Accounting, or a related field.
Minimum of 2 years of previous experience in accounts receivable, debt solutions, and/or payment solutions.
Experience with McLeod and AS400 software preferred.
Location: Monterrey, NL
Job Type: Full-time with full benefits
Salary: $20,000 MXP per month
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.