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Leadership and Development manager
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Centris Information Services. en
Sobre el empleo
Categoría: Recursos humanos
Subcategoría: Capacitación y desarrollo
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialBeneficios
- Prestaciones de ley
- Capacitación pagada
- Plan de carrera y crecimiento
Descripción
At Centris, we're a U.S.-based customer contact center that specializes in bilingual (English & Spanish) customer service and support. With offices in Monterrey, Aguascalientes, we're growing fast, and we want you to grow with us!
We are looking for a passionate and strategic Leadership and Development Director to design, implement, and lead programs that foster professional growth and enhance leadership capabilities across the organization. This role plays a key part in aligning training initiatives with our business goals and company culture.
Key Responsibilities:
- Identify training needs and design learning strategies aligned with business goals.
- Develop and deliver engaging training content (in-person, online, or coaching).
- Evaluate program effectiveness using feedback and performance metrics.
- Manage the L&D budget efficiently.
- Lead and mentor the Implementation Coaches team.
- Collaborate with HR and leadership to drive talent development.
- Stay current on L&D trends and continuously improve learning programs.
Requirements:
- Bachelor's degree in human resources, Organizational Psychology, Business Administration, or related field.
- Minimum 3 years of experience in similar roles.
- Proficiency with learning platforms (LMS, e-learning tools).
- Strong leadership and team management skills.
- Strategic thinker with a results-driven mindset.
- Excellent verbal and written communication skills.
- Strong analytical skills and commitment to continuous improvement.
What We Offer:
- Competitive salary
- Dynamic and collaborative work environment
- Professional growth opportunities
- Culture of learning and innovation
- Weekly payment
And more!
- Work Location:
- In person
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20675302