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JOB DESCRIPTION ACCOMPLISH DEPARTMENT OBJECTIVES BY SUPERVISING STAFF AND ORGANIZING AND MONITORING WORK PROCESSES.

• MAINTAIN AGENTS BY RECRUITING, SELECTING, ORIENTING, AND DEVELOPING PERSONAL GROWTH OPPORTUNITIES.
• ACCOMPLISH STAFF JOB RESULTS BY COACHING, COUNSELING, AND DISCIPLINING EMPLOYEES.
• CONTRIBUTES TO TEAM EFFORT BY ACCOMPLISHING RELATED RESULTS AS NEEDED.
• MAINTAINS A POSITIVE WORK ENVIRONMENT WHILE KEEPING THE AGENTS MOTIVATED. PROFILE HIGH SCHOOL DIPLOMA OR GED
• 4+ YEARS OF EXPERIENCE IN CUSTOMER SERVICE
• BILINGUAL ENGLISH / SPANISH IS REQUIRED.
• BASIC EXCEL SKILLSET
• REPORT MANAGEMENT

SHIFT: MONDAY TO SATURDAY 8:00 AM TO 6:00 PM (SUNDAYS + WEEKDAY OFF)

SALARY AND BENEFITS:

$21 00.00 GROSS MONTHLY SALARY

$17 600.00 APPROXIMATELY NET MONTHLY SALARY

TRICOLOR BENEFIT PACKAGE:

LAW BENEFITS

$1,400 FOOD VOUCHERS (MONTHLY)

2% SAVINGS FUND

20 DAYS CHRISTMAS BONUS

6 PTO DAYS

PRIVATE MEDICAL INSURANCE (1 YEAR AND A HALF OF SENIORITY)