Job Responsibilities 

Manage the efficient follow-up and closure of internal complaints to ensure the satisfaction of the processes involved. 

Supervise and monitor compliance with the annual calibration program for measuring equipment. 

Administer and monitor the annual staff training plan. 

Manage document control through the organization's internal portals. 

Execute activities related to the Quality Management System (QMS). 

Serve as an internal auditor in accordance with established guidelines. 

Requirements 

Advanced English. 

Bachelor's degree in Industrial Engineering, Quality, or a related field. 

Knowledge of quality tools, Quality Management Systems (QMS), and ISO 9000 standards. 

Minimum 3 years of verifiable experience. 

**Additional Benefits and Perks** - Savings fund. - Food vouchers. - Cafeteria service. - Major Medical Expenses Insurance (MMMI). - Transportation in Irapuato (Bus Station, Glass Building and La Pradera) and Loma de Flores (Soccer Field).