Act as the primary trusted advisor for Sales and Business Segment teams, providing solutions to complex commercial challenges and guiding deal strategy throughout the transaction process. Oversee and coordinate deal execution through established internal procedures and systems.
Demonstrate expertise in advanced Deal Desk functions, particularly in structuring complex or strategic transactions.
Review, approve, or escalate non-standard pricing and commercial requests, ensuring alignment with company policies.
Analyze and process non-standard order forms, amendments, and administrative requests from Sales and Customer Success teams.
Serve as the initial point of contact for inquiries related to non-standard terms and conditions, offering expert guidance and support.
Collaborate closely with the General Counsel's Office to evaluate risks and propose solutions for contract deviations.
Ensure that all deal documentation is thorough, accurate, and fully compliant with internal controls.
Maintain current records within contract management systems, tracking approvals and documenting exceptions as needed.
Support the enhancement and ongoing development of Deal Desk processes, templates, and playbooks.
Deliver training and enablement sessions for Sales and Customer Success teams on Deal Desk protocols and contract best practices.
Champion comprehensive oversight across OTC processes by serving as a key authority on cross-functional team dynamics, facilitating prompt issue resolution and fostering effective collaboration.
Contribute to ad hoc projects and reporting requirements as necessary.
About you
Bachelor's degree or equivalent experience.
2+ years of experience in contract management, paralegal work, or a related field.
Strong understanding of contract terms, legal concepts, and risk assessment.
Excellent attention to detail and organizational skills.
Strong verbal and written communication skills.
Ability to prioritize and manage multiple requests in a fast-paced environment.
Proficiency with contract management tools, CRM systems (e.g., Salesforce), and Microsoft Office Suite.
Preferred experience managing the full sales cycle, customer contracts, and complex projects
Knowledge of SaaS, content products, sales, and contracting processes
Strong interpersonal, communication, and cross-functional collaboration skills
Proven ability to work across regions and cultures with limited in-person interaction
Quick learner, adaptable, and effective in dynamic environments
Skilled at working independently or within complex matrix teams
Strong business acumen, organisational and time management skills, and attention to detail
Ability to improve existing processes and working practices
Results-driven, focused on meeting OKRs
Comfortable and effective in fast-paced, high-pressure settings
Proficient in Google and Microsoft Office; familiarity with Salesforce, Order Capture, SAP, and Oracle
Able to handle high transaction volumes accurately and with integrity
Benefits above the law.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.