Categoría:Tecnologías de la Información - Sistemas
Subcategoría: Redes - Telecomunicaciones
Educación mínima requerida: Universitario sin titulo
Detalles
Contratación:
Permanente
Horario:
Tiempo completo
Espacio de trabajo:
Híbrido
Descripción
Join Our Team as an IT Specialist for TruckMate!
Are you passionate about technology and logistics? Do you have experience supporting transportation management applications (TMS)? Then we're looking for you!
We're searching for an IT Specialist for TruckMate who will be the bridge between our business, internal IT teams, and external vendors. This role is key to ensuring the stability, performance, and user satisfaction of our logistics application, TruckMate.
ReWhat kind of profile are we looking for?
Experience in application support, preferably in the logistics sector.
Advanced knowledge of transportation management systems (TMS), ideally TruckMate.
Strong problem-solving and root cause analysis skills.
Experience with application configurations and integrations (EDI, API).
Excellent communication skills and the ability to work in a team.
A passion for continuous improvement and constant learning.
Availability of schedule Full Time 08:00 - 17:00
English – Advanced
What will your responsibilities be?
Application Support and Maintenance: You'll be the first line of defense (2nd and 3rd level) for incidents and service requests. This involves troubleshooting issues, monitoring performance, conducting root cause analysis, and proactively communicating updates to users.
Configuration and Change Management: You'll work closely with business teams to configure and customize TruckMate, ensuring the application adapts to our evolving needs. You'll participate in the implementation of patches, updates, and new features.
Key Account Implementation: You'll collaborate on the onboarding of new strategic customers, configuring the application according to their specific transport and logistics requirements. You'll be responsible for designing and implementing integration mappings (EDI, API) with internal and external systems.
User and Stakeholder Interaction: You'll act as the liaison between users, developers, and vendors. You'll provide support and training to users, as well as translate business requirements into technical tasks.
Documentation and Vendor Management: You'll maintain up-to-date technical documentation, share your knowledge with the IT team, and work closely with the TruckMate vendor to resolve incidents and change requests.
we offer:
Benefits above the law
Major medical expenses insurance
Food vouchers
Savings fund
Christmas bonus
Competitive salary
Innovative Environment
Career Development
Collaborative Culture
If you identify with this description and are ready for a new challenge, we'd love to hear from you!
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.