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Hoy
Customer Service Representative
Si el reclutador te contacta podrás conocer el sueldo
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Detalles
Contratación:
PermanenteEspacio de trabajo:
PresencialDescripción
At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.
Recently, SpotOn was:
We're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.
That's where you come in.
Join Our Customer Service Team as a Customer Service Representative!
?? Location: Mexico City, MX
?? Job Type: Full-Time
The Software Expert provides technical support and customer assistance for restaurant management software, billing, menu catalogs, delivery services, and account maintenance. This role requires a mix of technical expertise, problem-solving, and excellent customer service skills to ensure quick and effective issue resolution.
? Customer Advocacy & Communication
? Collaboration & Teamwork
? Technical Support & Troubleshooting
? Product & Process Knowledge
? Customer Service & Call Handling
? Problem-Solving & Critical Thinking
? Multitasking & Organization
? System & Tool Proficiency
? Ownership & Accountability
? Strong communication & interpersonal skills
? Technical troubleshooting & problem-solving ability
? Customer-focused mindset with a proactive approach
? Ability to multitask and work efficiently under pressure
? Experience with support tools (e.g., Salesforce, helpdesk software)
What We Offer:
This role is perfect for someone passionate about software support, customer service, and problem-solving in a dynamic environment. ??
#LI-Onsite
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
ID: 20694844