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GENAI Solutions Architect

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GENAI Solutions Architect Role Overview The Solutions Architect plays a critical role in aligning business objectives with technical execution, serving as a strategic bridge between client ...

Teleperformance
Benito Juárez, CDMX

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Hace 7 días

GENAI Solutions Architect

Si el reclutador te contacta podrás conocer el sueldo

Teleperformance en
Empresa verificada

Sobre el empleo

Categoría: Ingeniería
Subcategoría: Automatización
Educación mínima requerida: Universitario titulado

Detalles

Contratación:

Permanente

Horario:

Tiempo completo

Espacio de trabajo:

Presencial

Descripción

GENAI Solutions Architect


Role Overview


The Solutions Architect plays a critical role in aligning business objectives with technical execution, serving as a strategic bridge between client needs and the organization's product and platform capabilities. Positioned at the intersection of technology, business, and customer engagement, this role is essential to both the pre-sales lifecycle and post-sales value realization.


Solutions Architects are responsible for designing comprehensive, end-to-end solutions that address specific business challenges. They engage early with prospective clients to understand their functional and technical requirements, and translate these into scalable solution architectures. Their work includes shaping solution strategy, mapping product functionalities to business use cases, and developing prototypes or proof-of-concepts to validate approach and fit.


Beyond individual projects, Solutions Architects contribute to customer success, retention, and expansion, ensuring the proposed solutions remain adaptable and aligned with evolving client goals. They collaborate closely with cross-functional teams—including sales, product, delivery, and technology—to ensure a seamless transition from design to implementation.

This role requires a unique combination of technical depth, strategic thinking, and strong communication and stakeholder management skills. Solutions Architects must be comfortable navigating both executive-level discussions and deep technical detail, acting as trusted advisors to clients and internal teams alike.


Qualifications & Experience


  • Experience working as Solution Architect, 5 years or more in this role, working with enterprise software products or services


  • Deep technical expertise and proficiency in relevant technologies, architectures, and potentially programming languages... This includes having a breadth of knowledge of surrounding platforms and patterns


  • Experience with technologies relevant to solution design, such as container technologies (Docker, Kubernetes), Linux, networking configurations, DevOps ecosystem tools (CI, CD, orchestration, automation), and cloud computing environments (AWS, Azure, Google Compute)


  • Knowledge of general security practices, regulatory compliance requirements, organizational structures, and corporate cultures Ability to apply technical thinking around security, performance, and cost-effectiveness in designs


  • Familiarity with architecture frameworks such as TOGAF, Zachman, or ArchiMate


  • Proven experience in cloud environments (e.g., AWS, Azure, Google Cloud), with a strong focus on the design, architecture, and deployment of scalable and secure solutions


  • Ability to build prototypes and proof-of-concepts to gain practical experience and validate suitability


  • Experience in designing and executing PoCs is key


This is an On site role located in Mexico City

Monday to Friday full time 09:00 - 18:00 h

All benefits

We have parking for your car, motorcycle or bicycle.

At TP México, consistent with our diversity and inclusion policy, we guarantee that our Talent Attraction process is free of discrimination based on conditions such as biological sex, sexual orientation, gender identity and expression, ethnic origin, nationality, age, civil status, social condition, health status, religious beliefs, political doctrine, disability or any other protected by law, will not be an adverse reason to advance your career with us and if you decide to share this information it will be treated confidentially

At TP we celebrate and value diversity

Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.

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