We are looking for a reliable and detail-oriented Iris Medical Agent (IMA) to support patient care in clinics across the US. The IMA will be working from the office providing virtual assistance to the clinic staff. You will be handling, prescription refills/renewals, patient intake, prior authorizations, scheduling, referrals, insurance verifications and assisting providers and the clinical staff with day to day administrative tasks

Key Responsibilities:

• Conduct virtual patient intake and verify insurance
• Prior Authorizations.
• Prepare and organize charts and medical documents
• Schedule appointments and diagnostic procedures
• Handle calls, patient inquiries, and medication refills
• Assist with referrals, authorizations, and denial management
• Monitor lab results and ensure availability before appointments
• Support chronic care management and patient education

Requirements:

• High school diploma or equivalent
• Experience in healthcare, MD, RN or Pharmacy
• Proficient in English (spoken and written)
• Strong communication and organizational skills
• Experience in healthcare or virtual assistance is a plus

Join Us:

If you are passionate about healthcare and want to make a difference in a virtual setting, we would love to hear from you. Apply today to become a valuable part of our compassionate and growing team!