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TATA CONSULTANCY SERVICES-CUSTOMER SERVICE REPRESENTATIVE
$19,500 - $21,000 Mensual
Tata Consultancy Services en
Sobre el empleo
Categoría: Atención a clientes - Call Center
Subcategoría: Atención al cliente
Educación mínima requerida: Bachillerato
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialBeneficios
- Vales de despensa
- Capacitación pagada
- Prestaciones superiores a las de la ley
Descripción
Skills:
- Excellent English and Spanish Communication skills
- Proven Customer Support experience or experience as Client Service Representative
- Ability to appreciate the customers perspective showing empathy.
- Active listening to fully engage the customer with their concerns.
- Ability to multi-task
- Computer and online navigating capability to multi-task during customer interactions with multiple systems and Resources
- Understand policies and procedures and communicate them professionally to the customer.
- Acknowledging and resolving customer complaints/concerns
- Listen to customers' concerns, maintain a positive attitude and calmly respond to customers' complaints, issues and Questions
- Resolve customers' concerns and answer customers' questions to your best ability
- Able to manage stressful situations in customer Service
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20673525