Tata Consultancy Services is an IT services, consulting and business solutions company that partners with several large global companies to accompany them in their transformation journey. TCS offers an integrated consulting-focused and Cognitive-based portfolio of IT services, Technology and Business Services, and engineering.

POSITION: Customer Service Representative

100% ON-SITE - Querétaro

ENGLISH: ADVANCED

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.

Be part of the leading technology and consulting company, be part of TATA Consultancy Services.