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Hace 4 sem
Medico Bilingue - Team Lead
$30,000 - $32,000 Mensual
Intugo en
Sobre el empleo
Categoría: Sector salud
Subcategoría: Medicina general
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialBeneficios
- Prestaciones de ley
- Vales de despensa
Descripción
International company looking for talent to join our team!
Intugo in partnership with an American company that is more than a revenue cycle
management company – It is a strategic partner for growth. Combining expert services with
AI-enabled technologies and personalized support, it stands as the premier revenue cycle
partner for leading health systems, physician groups, and academic medical centers across
the United States.
JOB DESCRIPTION – Clinical Operations Team Lead
Overview:
The Clinical Operations Team Lead will oversee a team of up to 15 members, ensuring the
achievement of key operational goals such as SLA adherence, productivity, quality, and
turnaround time. The role involves strategic leadership, performance oversight, resource
planning, and active engagement with team members to ensure high service delivery and
employee satisfaction.
Key Responsibilities:
? Daily Operations Management: Supervise day-to-day operations ensuring timely
and accurate completion of tasks per client-specific guidelines.
? Compliance Monitoring: Ensure team compliance with healthcare regulations (CMS,
HIPAA) and client-specific requirements.
? Operational Strategy Development: Design and execute process improvement
strategies to enhance efficiency, reduce costs, and improve quality.
? Resource Allocation: Manage staffing, tools, and technologies to align with workflow
demands and client expectations.
? Site Management: Ensure the smooth functioning of all systems and tools across the
virtual environment and site operations.
? Data Analysis & Reporting: Use data to track performance, identify trends, and inform
decision-making. Deliver performance reports and insights to senior management
and clients.
? Team Support & Development: Provide real-time support, conduct team meetings
and one-on-ones, introduce new processes, and ensure consistent protocol
adherence.
CANDIDATE PROFILE
Academic & Professional Background:
? Option 1: Medical Doctor (MD) with at least 3 years of clinical experience.
? Option 2: Registered Nurse with a bachelor's or master's degree and 5 years of clinical
experience.
Experience:
? At least 2 years in utilization review, CDI, clinical denials/appeals, or physician
advisory services.
? At least 2 years in a leadership role managing remote teams in healthcare or BPO
settings.
? Familiarity with healthcare regulations (e.g., CMS) and revenue cycle tools.
? Certifications (preferred): Case Management (CCM), Utilization Review (URAC), CDI, or
equivalent.
Key Competencies:
? Leadership: Ability to inspire, guide, and manage remote teams effectively.
? Communication: Strong verbal and written communication skills for diverse
audiences.
? Analytical Thinking: Data-driven decision-making and performance monitoring.
? Time Management: Ability to manage multiple priorities and meet tight deadlines.
? Problem Solving: Proactive identification and resolution of operational issues.
? Team Development: Coaching and mentoring to build high-performance teams.
? Technical Proficiency: Experience with revenue cycle software and collaboration tools.
? Bilingual: Fluent in written and spoken English.
? Compliance-Oriented: Awareness of HIPAA, HR policies, and information security
standards.
WORKING SCHEDULE:
? 7:00 AM – 4:36 PM
? Monday to Friday or Tuesday to Saturday
? Training Schedule: Monday to Friday, 7:00 AM – 4:36 PM
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20631115