This business line is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of people needing assistance in their disability claim to assist over 100,000 individuals in filing their application successfully

Responsibilities:

• Answering inbound/outbound calls from prospective clients looking for help with applying for Social Security Disability Benefits
• Properly complete the intake form using our proprietary Customer System
• Explain Social Security Disability eligibility benefits and our requirements, expectations and standards
• Positively promote and sell the benefits of using our services to all prospects.
• Accurately document all contact with prospects, enter all information and outcomes in accordance with current company policies

Qualifications:

• Previous experience in a direct customer contact position is preferred.
• Customer service orientation; energetic and outgoing personality.
• Excellent written and verbal communication skills;
• Ability to communicate professionally, effectively and with empathy in potentially difficult circumstances.
• Multitasking skills and the detail-oriented focus required for a fast-paced environment.
• Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers. -
• BILINGUAL - English/Spanish a plus.

We Offer:

ALL LAW BENEFITS

FOOD STAMPS $1,500 PESOS

SAVINGS FUNDS 4% -

CHRISTMAS BONUS 15 DAYS (INCREASES WITH TENURE)

Job Type: Full-time

Pay: since $16,000.00 per month

Job Type: Full-time

Pay: From $16,000.00 per month

Experiencia:

• CALL CENTER: 1 año (Obligatorio)

Idioma:

• Inglés (Obligatorio)

Work Location: In person